Return and Refund Policy

Finger3flip Returns and Refunds

Our return policy lasts 30 days. If 30 days have passed since you received your order, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, the item must be unused, in perfect condition, and in its original packaging.

Products that are not eligible for returns:

• Fingerboards that have been used or show signs of wear.

• Customized or modified products.

• Accessories that are not in their original packaging or are missing parts.

• Gift cards.

To complete your return, proof of purchase is required.

Refunds (if applicable)

Once we receive and inspect the item, we will notify you by email whether your refund has been approved or rejected.

If approved, your refund will be processed automatically and applied to your original payment method within a certain period.

Late or missing refunds

If you haven't received your refund, please follow these steps:

1. Check your bank account.

2. Contact your credit card company or bank, as it may take time for them to process the refund.

3. If you still haven't received it after these steps, contact us at info@finger3flip.com

Exchanges (if applicable)

We only replace items that are defective or damaged. If you need to exchange it for the same product, please write to us at info@finger3flip.com and send the item to:

- Carrer del Morell, Reus, T, 43204, Spain.

Shipping costs for returns

The shipping costs for returns are the responsibility of the buyer and are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

If you are shipping a high-value item, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of the returned item.

For any further questions, please do not hesitate to contact us.